No Refund Policy

1. No Refund Policy

At Nirom, we maintain a strict no refund policy for all premium subscriptions and services. Once a payment is processed, it cannot be refunded, reversed, or credited back to your account.

2. Subscription Services

Our premium subscription services are provided on the following basis:

• Monthly Subscription: ₹749 per month - No refunds for partial months
• Annual Subscription: ₹7,188 per year - No refunds for unused time
• Subscriptions are automatically renewed unless cancelled before the next billing cycle
• Cancellation prevents future charges but does not refund current subscription period

3. Why We Have This Policy

We maintain this policy for several important reasons:

• Digital Services: Our platform provides immediate access to premium features upon payment
• Processing Costs: Payment processing fees are non-recoverable
• Fair Usage: Prevents abuse of premium features with refund requests
• Operational Efficiency: Allows us to focus resources on improving our services

4. What You Should Know Before Subscribing

Before purchasing a premium subscription, please consider:

• Review all premium features and benefits carefully
• Consider starting with a monthly subscription to test the service
• Ensure you understand the subscription terms and auto-renewal
• Contact our support team if you have questions before purchasing

5. Subscription Management

While we don't provide refunds, you can manage your subscription:

• Cancel Anytime: Cancel your subscription to prevent future charges
• Access Until Expiry: Continue using premium features until your current period ends
• Upgrade/Downgrade: Change subscription plans during renewal
• Pause Option: Contact support for special circumstances (case-by-case basis)

6. Payment Issues

If you experience payment problems:

• Failed Transactions: Failed payments are automatically refunded by the payment processor
• Duplicate Charges: Contact us immediately if you notice duplicate charges
• Unauthorized Transactions: Report unauthorized charges within 48 hours

7. Exceptional Circumstances

In very rare cases, we may consider refunds for:

• Technical issues preventing platform access for extended periods
• Billing errors on our part
• Legal requirements in your jurisdiction
• Exceptional circumstances reviewed case-by-case

8. Legal Compliance

This policy complies with applicable laws. However, some jurisdictions may provide additional consumer rights that override this policy. This policy does not affect your statutory rights where prohibited by law.

9. Account Termination

If we terminate your account for violation of terms:

• No refunds will be provided for remaining subscription time
• Access to premium features will be immediately revoked
• This policy supersedes any other refund considerations

10. Contact Information

If you have questions about this No Refund Policy or need assistance with your subscription:

• Email: kindness@nirom.io
• Phone: +917741044436
• Contact Form: Contact Us
• Response Time: 24-48 hours

11. Policy Changes

We reserve the right to modify this No Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the updated policy.